E-prescription - impediment or facilitation?

Abstract

Aim. The aim of the study was to obtain information about the advantages and disadvantages of using an e-prescription and whether age is a determinant in the case of e-prescription use.

Methods. This study is used the method of diagnostic survey. An original questionnaire was used to collect the diagnostic material.  The study involved 94 respondents aged 18–92, who by filling in the proprietary electronic questionnaire indicated the advantages and disadvantages of e-prescription.

Results. The largest age group that participated in the study was the one which was aged  18–29 as it accounted for 26.6% of all participants, while seniors were in the minority, accounting for 7.9%. As for the place of residence, the dominant group were the inhabitants of rural  areas (54%). When analysing the education attained by the participants, most respondents had secondary education 40.4% (n=38) and higher education 30.9% (n=29). While focusing only on the group  of seniors, vocational education came first. 93.5% of respondents had no problem with the redemption of e-prescriptions. Satisfaction with the quality of services was indicated by 93.5% of the respondents, and only 1.1% were dissatisfied. People over 60 encountered the most problems with e-prescriptions; these resulted mainly from the inability to reach the clinic and losing the access code.

Keywords: e-prescription, senior, digitization